Sales Policy of Sparknovas
Effective Date: March 8, 2025
At Sparknovas, we are committed to offering high-quality, all-natural beauty products that cater to your unique skincare needs. This Sales Policy is designed to provide you with a clear understanding of our purchasing process, pricing, and terms. We ensure that your shopping experience is as smooth and enjoyable as possible while maintaining full transparency in our sales operations.
1. Product Availability
We strive to ensure that all products listed on our website Sparknovas are available for purchase. However, in some cases, a product may become out of stock or discontinued. If you order an item that is unavailable, we will notify you immediately via email and offer alternatives or provide a full refund for the item.
2. Pricing
All prices listed on our website are in U.S. dollars and are subject to change without prior notice. Prices include any applicable taxes but do not include shipping costs. Shipping fees are calculated at checkout based on your location and the size of your order.
We make every effort to provide accurate pricing information. However, if an error occurs in the pricing of a product, we will notify you before processing your order, and you will have the option to either confirm the order at the correct price or cancel it.
3. Promotions and Discounts
From time to time, we may offer promotions, discounts, or special offers on products or services. These promotions are subject to availability and may have specific terms and conditions. Discounts cannot be applied retroactively to previous orders and are only valid during the promotional period.
4. Payment Methods
We accept a variety of secure payment methods, including but not limited to:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Safe and convenient online payments
- Other Payment Options: Depending on your location, we may offer additional payment options.
All payments are processed securely through a third-party payment processor. Sparknovas does not store your payment details, ensuring your financial information remains safe.
5. Order Confirmation and Processing
Once your order is placed, you will receive an email confirmation with your order details. Your order will then be processed and shipped within 1-3 business days, depending on product availability and order volume.
In the event of any delays or issues with your order, we will notify you promptly. Please ensure that the information you provide during checkout, including shipping address and contact details, is accurate to avoid any issues with order processing or delivery.
6. Shipping and Delivery
We offer a variety of shipping options for your convenience, and shipping charges are calculated at checkout based on your location and the size of your order. Delivery times vary depending on your location and chosen shipping method. For domestic orders within the United States, standard shipping typically takes 3-7 business days.
Please note that Sparknovas is not responsible for delays caused by the carrier, customs processing, or incorrect shipping information provided at checkout.
7. Sales Tax
Sales tax will be applied to your order if required by the laws of your state or region. The applicable tax will be calculated during the checkout process and added to the total price of your order.
8. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items within 30 days from the date of purchase for a refund or exchange. Please refer to our Return and Refund Policy for detailed instructions and eligibility criteria.
9. Order Cancellations
Orders can be canceled within 24 hours of purchase. If you wish to cancel an order, please contact our customer service team as soon as possible at info@sparknovas.xyz or call +1 918-468-8733. Once an order has been processed or shipped, it cannot be canceled, and the return policy will apply.
10. Customer Support
Our customer service team is here to assist you with any questions or concerns regarding your order or our products. You can reach us via email at info@sparknovas.xyz or by phone at +1 918-468-8733.
11. Compliance with AdSense Policies
As a participant in the Google AdSense program, Sparknovas adheres to the policies of Google, including the collection and use of data for advertising purposes. For more information on how we use cookies and track user activity for advertising, please refer to our Privacy Policy.
12. Modifications to the Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about our sales practices.
13. Contact Us
If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please feel free to contact us:
- Email: info@sparknovas.xyz
- Phone: +1 918-468-8733
- Mailing Address: 2522 Philli Lane, Lenapah, Oklahoma, United States
Thank you for choosing Sparknovas! We appreciate your business and are committed to providing you with high-quality, natural beauty products that enhance your daily routine. Your satisfaction is our top priority, and we are here to ensure a positive shopping experience.