Payment Policy of Sparknovas

Effective Date: March 8, 2025

At Sparknovas, we strive to provide a smooth and secure shopping experience for all our customers. Our Payment Policy outlines the various payment methods we accept, the payment process, and other relevant details to ensure that your payments are processed safely and securely. Please read through our Payment Policy carefully to understand the options available to you and the terms related to your payment for products and services.

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure that our customers can conveniently pay for their orders. We accept the following payment methods:

• Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All transactions made with credit or debit cards are processed securely via our third-party payment gateway.
• PayPal: PayPal is a secure and widely used online payment method. You can choose PayPal at checkout to pay using your PayPal balance, bank account, or linked credit card.
• Other Payment Methods: Depending on your location, additional payment methods may be available during checkout, such as Apple Pay or Google Pay. These options provide a quick and easy way to complete your purchase securely.

2. Payment Processing

Once you select your payment method and complete your order, we will process your payment securely through a trusted third-party payment processor. Sparknovas does not store your payment details on our website, ensuring that your financial information remains protected.

Payment processing typically takes place immediately upon order confirmation, and once your payment is successful, your order will be confirmed. You will receive a confirmation email with your order details, and we will begin processing your order within 1-3 business days.

3. Currency

All payments on the Sparknovas website are processed in U.S. Dollars (USD). Please note that if you are using a non-U.S. payment method or credit card, your bank or payment processor may charge you additional foreign transaction fees or currency conversion fees. Sparknovas is not responsible for these extra charges.

4. Order Confirmation and Receipt

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase, including the products ordered, total amount paid, and the estimated shipping time. This email serves as a receipt of your purchase.

Please check your order confirmation email for accuracy. If you notice any discrepancies or errors, please contact our customer service team immediately at info@sparknovas.xyz or call +1 918-468-8733.

5. Payment Security

We take the security of your payments very seriously. All payment transactions are processed through a secure, encrypted payment gateway to protect your sensitive information. Our website uses SSL encryption to ensure that all your personal and payment details are safely transmitted over the internet.

We also comply with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to protect card information during and after a transaction. This provides an extra layer of security for your online payments.

6. Payment Issues and Declined Transactions

In rare cases, a payment may be declined by your card issuer or payment provider. If this happens, you will receive a notification from us. You may need to contact your bank or payment provider for more information regarding the issue. Alternatively, you can try using a different payment method.

If there are any issues with your payment, please contact our customer support team at info@sparknovas.xyz or call +1 918-468-8733, and we will assist you in resolving the issue.

7. Billing Information

It is your responsibility to provide accurate and up-to-date billing information during the checkout process. This includes your name, billing address, and payment details. Inaccurate billing information may result in delays in processing your order, and your payment may be declined if the information provided does not match the details on file with your bank or payment provider.

8. Fraud Prevention

We are committed to protecting both our customers and our business from fraudulent activity. To prevent fraud, we may use various fraud detection tools and methods to verify payments and prevent unauthorized transactions. In cases where suspicious activity is detected, we may contact you for further verification or cancel the transaction.

9. Taxes and Fees

Sales tax will be applied to your order if required by the laws of your state or region. The applicable tax will be calculated during checkout and added to your total order amount.

Sparknovas is not responsible for any additional charges, such as customs duties, taxes, or import fees for international shipments. If these charges apply to your order, they will be your responsibility.

10. Cancellations and Refunds

Once an order is placed and payment is successfully processed, it can be canceled only within 24 hours of the transaction. If you wish to cancel an order, please contact us immediately at info@sparknovas.xyz, and we will attempt to cancel the order before it is processed for shipment.

If your order has already been shipped, you will need to follow our Return and Refund Policy to return the product for a refund.

11. Payment for International Orders

Currently, Sparknovas only ships within the United States. We are working on expanding our international shipping options, and we will notify our customers once this service becomes available. For U.S. orders, you can pay via credit card, PayPal, or other available methods at checkout. We do not yet accept international currencies.

12. Modifications to Payment Policy

Sparknovas reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed about our payment procedures and terms.

13. Contact Us

If you have any questions or concerns regarding our Payment Policy, payment methods, or issues with your payment, please contact our customer service team:

• Email: info@sparknovas.xyz
• Phone: +1 918-468-8733
• Mailing Address: 2522 Philli Lane, Lenapah, Oklahoma, United States

Thank you for shopping at Sparknovas! We appreciate your business and are committed to providing you with a secure and reliable payment process. Your satisfaction is our top priority, and we are here to assist you with any payment-related inquiries.